LAST UPDATED: AUGUST 26, 2019
The best way to calculate pricing for Direct or Volume print is to upload your file to our website and get an immediate quote. Our price algorithm takes into account the individual details of each model, for which it can vary from one piece to another. However, below are a few things that you can keep in mind when thinking about the price of your 3D print:
This refers to the time your part will spend on our printers, which will affect how long a printer is unavailable, will drive up power usage, and will increase the risk of failure -The longer a part is on the printer, the more opportunities there are for something going wrong. An increased risk of failure means a part may have to print several times.
This is something you may or may not be able to control, based on whether you use Direct Print or Volume Print.
Anytime you have an overhang (at more than 45 degrees), support material will be needed. Using support material will increase the amount of filament used. Let’s say you are printing an open box facing down. When printing the object this way, support material will completely fill the object, more than tripling the volume of your print.
A printer has to be set up before it starts printing (clean plate, correct filament color, maintenance check). So, each time a new part is printed, there is a set-up fee for it. This can be noticed when uploading multiple files to one order.
Post-processing is everything that happens after a part has finished printing. Some of this includes harvesting, plate removal, and support material cleanup. This is where having a part with fewer overhangs can pay off, since the less time we need to use to clean up a part, the lower the cleanup fee may be.
This is another area where it will depend on how fast you need your parts. We offer USPS and FedEx and you can choose a range of delivery speeds.
If you have to modify or cancel your order, please contact us by phone, text, or email as soon as possible. Keep in mind that depending on the Production Speed you chose, your order may have already started printing and may no longer be refundable.
Here are the different ways to contact us:
Call or text us: Call or text Support at (562) 231-7148
Email us: Write to firstname.lastname@example.org
Please note that refunds are not guaranteed and are offered on a case by case basis.